FAQ

• Questions about purchasing Lavavo DVD Ripper
• 1. Why purchase Lavavo DVD Ripper?
• 2. What is the difference between the licensed and unlicensed versions of Lavavo DVD Ripper?
• 3. How much is it?
• 4. Is your online order form secure?
• 5. Does it have a money-back guarantee?
• 6. Do I have to pay for the updates?
• 7. Is technologies support free?
• 8. What happens after I send the order?
• Questions about Lavavo DVD Ripper
• 9. What output files does Lavavo DVD Ripper support?
• 10. I have more questions, who should I write to?

Questions about purchasing Lavavo DVD Ripper

1. Why purchase Lavavo DVD Ripper? (Back to top)

Lavavo DVD Ripper is shareware and supported by your registrations. Your support will help us to create even better products!

2. What is the difference between the licensed and unlicensed versions of Lavavo DVD Ripper? (Back to top)

Licensed Version:

• Rip a whole DVD unlimitedly!

• Free updates!

• Free technologies support!

Unlicensed Version:

• Rip 1/5 of a DVD.

• No updates.

• No technologies support.

3. How much is it? (Back to top)

Lavavo DVD Ripper costs only $29.95 for the option of email license. A hard copy CD costs only $9.95 extra and is shipped the same day.

4. Is your online order form secure? (Back to top)

Yes, it is 100% secure!

5. Does it have a money-back guarantee? (Back to top)

Yes, Lavavo DVD Ripper has a 30 day money-back guarantee!

6. Do I have to pay for the updates? (Back to top)

No! All updates are free to licensed Lavavo DVD Ripper users.

7. Is technologies support free? (Back to top)

Yes! It is free for all licensed Lavavo DVD Ripper users.

8. What happens after I send the order? (Back to top)

You will receive an email confirming your order shortly after sending the online order form. Then, within 48 hours, you will receive a second email with your "License Activation Name" and "License Activation Key" and instructions to get started!

If you do not get your "License Activation Name" and "License Activation Key"... or if you've lost them (Hey, it happens! :-) ... please email us at support@lavavo.com. Please include your name, order ID and email address, we will be happy to help you.

Questions about Lavavo DVD Ripper

9. What output files does Lavavo DVD Ripper support? (Back to top)

Lavavo DVD Ripper supports output of DivX, Xvid... AVI files, VCD MPEG files, SVCD MPEG files, ect.

10. I have more questions, who should I write to? (Back to top)

Please send your additional questions to support@lavavo.com, we will be happy to help you.